Privacy Policy
Privacy Policy
Effective Date: June 25, 2026
Image Bearer ("we," "us," or "our") is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard the information you provide when you visit our website or place an order with us.
1. Information We Collect
Personal Information
When you place an order, create an account, or contact us, we may collect:
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Full name and billing/shipping address
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Email address and phone number
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Payment information (credit/debit card details, processed securely via our payment provider)
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Order history and product preferences
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Any communications you send to our support team
Automatically Collected Information
When you browse our website, we may automatically collect:
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IP address and browser type
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Pages visited and time spent on site
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Referring website or search terms
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Device type and operating system
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Cookie data and tracking pixels (see Section 4)
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2. How We Use Your Information
We use the information we collect for the following purposes:
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To process and fulfill your orders, including shipping and delivery
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To communicate with you about your order status, account, or support requests
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To send promotional emails and newsletters (with your consent)
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To improve our website, products, and customer experience
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To detect, prevent, and address fraudulent or unauthorized activity
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To comply with legal obligations
3. How We Share Your Information
Image Bearer does not sell your personal information. We may share your data with trusted third parties only as necessary to operate our business:
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Payment Processors |
To securely process transactions (e.g., Stripe, PayPal, Shop Pay) |
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Shipping Carriers |
To deliver your orders (e.g., USPS, UPS, FedEx) |
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Email Marketing |
To send newsletters you opted into (e.g., Klaviyo, Mailchimp) |
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Analytics |
To understand website traffic (e.g., Google Analytics) |
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Legal Requirements |
When required by law, court order, or government authority |
4. Cookies & Tracking Technologies
Our website uses cookies — small text files stored on your device — to enhance your browsing experience, remember your preferences, and analyze site traffic. By using our website, you consent to our use of cookies. You may disable cookies in your browser settings; however, some site features may not function properly.
Types of cookies we use:
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Essential cookies — required for the site to function (e.g., shopping cart)
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Analytics cookies — help us understand how visitors interact with the site
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Marketing cookies — used to deliver relevant ads on other platforms
5. Data Security
We use industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect your personal information during transmission. All payment data is processed through PCI-DSS compliant payment providers and is never stored on our servers. While no method of transmission over the Internet is 100% secure, we take all reasonable steps to protect your data.
6. Email Communications & Opt-Out
If you have subscribed to our email list, you may receive promotional messages, new product announcements, and special offers. You may unsubscribe at any time by:
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Clicking the "Unsubscribe" link at the bottom of any marketing email
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Emailing us at privacy@imagebearercoffee.com with "Unsubscribe" in the subject line
Please allow up to 10 business days for your unsubscribe request to be processed. Note: transactional emails (order confirmations, shipping updates) will still be sent as long as you have an active account or pending order.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.
8. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at privacy@imagebearercoffee.com and we will take steps to delete such information.
9. Your Rights
Depending on your location, you may have the right to:
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Access the personal information we hold about you
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Request correction of inaccurate or incomplete data
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Request deletion of your personal information (subject to legal obligations)
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Object to or restrict certain types of processing
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Request portability of your data in a structured, machine-readable format
To exercise any of these rights, please contact us at privacy@imagebearercoffee.com. We will respond to all valid requests within 30 days.
10. Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms, partner sites). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. We will post any changes on this page with an updated effective date. We encourage you to review this policy regularly.
12. Contact Us
For any privacy-related questions or concerns, please contact us:
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privacy@imagebearercoffee.com |
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Mailing Address |
Image Bearer Coffee Co., [Your Address] |
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Response Time |
Within 5 business days |
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