Terms of Service

Terms of Service

Effective Date: June 25, 2026

Welcome to Image Bearer. These Terms of Service ("Terms") govern your access to and use of our website (imagebearerscoffee.com) and the purchase of products through our online store. By visiting our site or placing an order, you agree to be bound by these Terms. Please read them carefully.

The terms "Image Bearer," "we," "us," and "our" refer to Image Bearer Coffee Co. The term "you" refers to the user, visitor, or customer.

1. Acceptance of Terms

By accessing or using our website, you confirm that you are at least 18 years of age (or the age of majority in your jurisdiction), that you have read and understood these Terms, and that you agree to be legally bound by them. If you do not agree to these Terms, please do not use our website or services.

2. Products & Orders

• All product descriptions, images, and pricing are subject to change without notice. We reserve the right to discontinue any product at any time.

• By placing an order, you represent that the information you provide is accurate, current, and complete.

• We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear fraudulent or exceed purchase limits.

• Colors displayed on your screen may differ slightly from the actual product due to monitor settings and printing variations.

3. Pricing & Payment

All prices are listed in U.S. Dollars (USD) and are subject to change without notice. Applicable taxes and shipping fees will be calculated and displayed at checkout. We accept major credit cards, debit cards, and other payment methods listed at checkout. Payment must be received in full before orders are processed or shipped.

4. Shipping & Delivery

We ship to addresses within the United States. Estimated delivery times are provided at checkout and are approximations only — we are not responsible for delays caused by carriers, weather, or other events beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.

5. Returns, Refunds & Cancellations

All returns, refunds, and order cancellations are governed by our Return & Refund Policy, which is incorporated herein by reference. By placing an order, you agree to the terms of that policy, including the 5-day satisfaction refund window and the no-physical-return policy for coffee and food products.

6. Subscriptions

If you enroll in a subscription plan, your payment method will be charged automatically on a recurring basis at the frequency you select (weekly, bi-weekly, or monthly). You may cancel your subscription at any time before the next billing date through your account dashboard or by contacting our support team. We are not responsible for charges incurred before a cancellation request is received and processed.

7. SMS Communications

7.1 Program Description

Image Bearer operates an SMS/text message program that allows customers to receive timely updates, exclusive offers, and service communications directly to their mobile devices. By providing your mobile number and opting in, you authorize Image Bearer to send you recurring automated text messages. Consent to receive SMS messages is not a condition of purchasing any product or service from Image Bearer.

7.2 Types of Messages You May Receive

Once enrolled in our SMS program, you may receive the following types of text messages:

• Order Alerts — Order confirmations, payment receipts, and processing status updates sent immediately after a purchase is placed.

• Shipping & Delivery Notifications — Real-time updates when your order ships, is out for delivery, or has been delivered.

• Promotional Messages — Exclusive SMS-only discounts, flash sales, limited-time offers, seasonal promotions, and coupon codes.

• New Product Announcements — Alerts when new coffee roasts, blends, merchandise, or limited-edition releases become available.

• Subscription Notifications — Upcoming charge reminders, renewal confirmations, subscription modification confirmations, and skip/pause alerts.

• Loyalty & Rewards Updates — Point balance notifications, tier upgrades, and reward redemption reminders.

• Customer Service Responses — Replies to support inquiries or follow-up messages from our team when you initiate contact via text.

• Program Updates — Periodic updates about changes to our SMS program, this policy, or how to manage your preferences.

Message frequency varies. Marketing and promotional messages are sent approximately 4–8 times per month. Transactional messages (order alerts, shipping notifications) are triggered by your order activity and are not subject to a fixed frequency cap.

7.3 How to Opt Out — Reply STOP

You may stop receiving SMS messages from Image Bearer at any time. To opt out, reply STOP to any text message you receive from us. After texting STOP, you will receive one final confirmation message acknowledging your opt-out, and no further marketing text messages will be sent to that number.

Additional opt-out methods:

• Email willy@ibcc.com with "SMS Opt-Out" in the subject line

• Contact our customer support team and request removal from the SMS list

To re-enroll after opting out, you must provide new express consent. Opting out of marketing SMS messages does not affect transactional messages related to an active order.

For help or information about the program, reply HELP to any message or contact us at willy@ibcc.coffee.

7.4 Message & Data Rates

Message and data rates may apply to all SMS messages sent and received as part of this program. These charges are billed by your mobile carrier and are not collected by Image Bearer. Check with your carrier for details on your messaging plan, applicable rates, and any fees that may apply.

7.5 Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages. Delivery of text messages is subject to effective transmission from your network operator and is outside the control of Image Bearer. We are not responsible for messages that are delayed, undelivered, or incorrectly delivered due to actions of your carrier, network outages, or technical issues beyond our reasonable control.

Full details about how we collect, use, and protect your mobile information — including our strict no-sharing commitment for SMS opt-in data — are provided in our Privacy Policy, Sections 3 and 4.

8. Intellectual Property

All content on this website — including text, images, graphics, logos, brand names, and product names — is the property of Image Bearer and is protected by U.S. and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this site without our prior written consent.

9. User Conduct

By using our website, you agree not to:

• Use the site for any unlawful, fraudulent, or harmful purpose

• Transmit viruses, malware, or any code of a destructive nature

• Attempt to gain unauthorized access to any portion of the site or its related systems

• Reproduce, copy, sell, or resell any portion of the Service without written permission

• Engage in any conduct that restricts or inhibits any other user's use of the website

10. Disclaimer of Warranties

Our website and products are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of viruses.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Image Bearer and its owners, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our website, products, or services. Our total liability to you for any claim shall not exceed the total amount paid by you for the specific order giving rise to the claim.

12. Third-Party Links & Tools

Our website may contain links to third-party websites or provide access to third-party tools. These are provided for your convenience only. We assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. User Comments & Submissions

If you submit reviews, comments, or other content to our website or social media channels, you grant Image Bearer a non-exclusive, royalty-free, perpetual license to use, reproduce, and display that content in connection with our marketing and operations. You represent that any content you submit is your own original work and does not infringe any third-party rights.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website, you consent to the data practices described in our Privacy Policy, including our SMS communications and no-sharing commitment for mobile opt-in data.

15. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions. Any disputes arising under these Terms shall first be attempted to be resolved informally by contacting our support team. If informal resolution fails, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association, unless you opt out in writing within 30 days of first accepting these Terms.

16. Modifications to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms.

17. Entire Agreement

These Terms, together with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and Image Bearer regarding your use of our website and services, and supersede all prior agreements or understandings.

17. Contact Information

For questions about these Terms, please contact us: